Return Policy
At Prestige Ticks, our utmost priority is your complete satisfaction with every purchase. We stand behind our commitment by offering a hassle-free 3-day return policy for all online orders, ensuring your peace of mind.
Should you need to return your pre-owned watch, simply ensure it remains in its original, unworn condition, complete with all accompanying boxes, papers, and accessories. Kindly notify our dedicated team of your intention to return the item prior to shipping it back to us. Please note that return shipments are to be postmarked within the first 3 calendar days from the receipt of your watch, with shipping costs borne by you.
Upon receiving the returned item, our expert watch inspectors will conduct a comprehensive examination to verify its original condition and completeness. Once approved, we will initiate a refund for the purchase price, deducting only the incurred return shipping and insurance fees, as well as any associated transaction fees.
Please be advised that this return policy applies exclusively to online purchases. All in-store and international sales are considered final. At Prestige Ticks, we strive to ensure your online shopping experience is nothing short of exceptional.
Rolex Factory Stickered Watches
These items are being sold in unused/unworn condition and come with the original Rolex factory stickers. Removing these factory stickers will significantly impact the value and resalability of this watch. Therefore, these stickers must not be removed in-order-to be eligible for a full refund. Any watches returned with these factory stickers removed will be addressed on a case-by-case basis, but could decrease the refund by as much as 20% of the purchase price.
Holiday Policy
During this festive season, Prestige Ticks extends a generous exchange policy, ensuring your satisfaction with every purchase. Embrace the spirit of giving with our extended exchange period: any watch acquired between Black Friday and December 25th can be exchanged for another item until December 31st. Please ensure that returned items reach us by December 31st to qualify for this offer. For purchases made after December 25th or returns within 3 days of receipt, our standard return policy applies. Experience the joy of giving and receiving with Prestige Ticks this holiday season.
Need More Time for Holiday Purchases?
No problem. Just give us a call so we can make special arrangements with you. Call +1(216) 250-2315.
Pricing Policy
At Prestige Ticks, we’re committed to ensuring our customers always receive the utmost value. We proudly offer a Price Match Guarantee on qualifying products, so you can shop with confidence knowing you’re getting the best deal possible. Here’s how it works:
If you discover a lower price for a qualifying item online, simply contact our customer service team at 1-+1(216) 250-2315 and provide the website where you found the lower price.
Our team will verify the current price and process a price match to ensure you receive the same great value.
Please note that the price shown reflects the cash wire price, and additional fees such as credit card fees or PayPal fees may apply. Prices may vary depending on the selected payment method.
At Prestige Ticks, we reserve the right to adjust pricing, specifications, and inventory availability without prior notice. Our commitment to providing exceptional value remains unwavering, and we stand by the quality and authenticity of every product we offer.
For full details and exclusions, please refer to our Terms and Conditions. Shop confidently knowing you’re getting the best value on your timeless timepiece with Prestige Ticks.
